SHIPPING, RETURNS & CARE

 

Shipping Policy

Please allow up to five business days for your order to be hand sewn, and processed once you have received your order confirmation email. You will receive another notification when your order has been shipped.

Refer to Australia Post regarding shipping times. There may be shipping delays due to a high volume of orders coming up to Christmas, which is unfortunately out of our control.

Domestic Orders

For Domestic orders it is currently $10.00 for standard shipping and $20.00 for Express Post shipping.

International Orders

Our current shipping rates on International orders are stated below (all prices are in AUD).

New Zealand: $20

All other international orders: $30

If you have any questions or queries, please don't hesitate to get in touch with us via our 'contact us' page.

Returns

Please note that we will not accept any returns or refunds after you have made your purchase, please make sure you carefully read the size guide before choosing your size and making your purchase.  

 

CARE

Due to the woven texture of the fabric, care is required. Contact with sharp objects ie. jewellery, accessories & sharp objects can pull individual threads and damage the fabric.

We recommend hand washing to preserve the longevity of your items. 

If machine washing:

  • Wash separately in cold water, and delicate cycle.
  • Do not bleach.
  • If tumble drying, ensure low heat setting.
  • Do not iron or press with heat.
  • Do not dry clean.